Privacy Policy.

Overview

This Privacy Policy explains how Trade Ops Automation (“we,” “us,” or “our”) collects, uses, and shares information when you visit tradeopsautomation.com, submit our contact form, or engage our services. By using our website or providing your information, you agree to this Policy.

1. Information We Collect

Information you provide

When you submit our form or contact us, we collect your name, phone number, email address, business name, and trade. If you become a client, we may collect additional business, project, and billing information you share with us.

Information collected automatically

Like most websites, we may collect limited technical data such as your IP address, browser and device type, and the pages you view, through cookies and similar technologies.

Information from third parties

We may receive information from analytics or advertising providers, or from the tools you connect when you become a client.

2. How We Use Your Information

• Respond to your inquiry and schedule your free audit.
• Provide, operate, maintain, and improve our services.
• Contact you by phone, text, and email about your request and our services, as described in the Text Messaging section below.
• Send service updates and, where permitted, marketing communications you can opt out of at any time.
• Protect our services and comply with legal obligations.

3. Text Messaging and Phone Calls

When you provide your phone number and agree to our consent language, you consent to receive calls and text messages from us, including messages sent using automated technology such as autodialers, pre-recorded messages, and artificial intelligence generated voices.

• Consent is not a condition of purchase.
• Message and data rates may apply, and message frequency varies.
• You can opt out of text messages at any time by replying STOP. Reply HELP for help.
• No mobile information will be sold or shared with third parties or affiliates for their own marketing or promotional purposes. Text messaging opt-in data and consent are not shared with any third parties.
• We only share phone information with service providers that help us deliver messages and calls on our behalf, and only for that purpose.

4. Cookies and Tracking

We use cookies and similar technologies to operate the site and understand how it is used. You can control cookies through your browser settings. If we add advertising or analytics tools, they may set their own cookies subject to their own policies.

5. How We Share Information

• Service providers: vendors who help us run our business, such as our CRM, hosting, messaging, and email providers, under agreements that require them to protect your information.
• Legal and safety: when required to comply with law, enforce our terms, or protect rights, property, and safety.
• Business transfers: in connection with a merger, acquisition, or sale of assets, information may be transferred as part of that transaction.
• We do not sell your personal information, and we do not share mobile or SMS consent data for third-party marketing.

6. Data Retention

We keep information for as long as needed to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Data Security

We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Your Rights and Choices

You may request access to, correction of, or deletion of your personal information by contacting us. Depending on where you live, including under the California Consumer Privacy Act or the EU and UK General Data Protection Regulation, you may have additional rights, and we will honor applicable requests. You can unsubscribe from marketing emails using the link in those emails, and opt out of texts by replying STOP.

9. Third-Party Links

Our site may link to websites we do not control. Their privacy practices are their own, and we encourage you to review them.

10. Children's Privacy

Our services are intended for businesses and are not directed to individuals under 18. We do not knowingly collect information from children.

11. Changes to This Policy

We may update this Policy from time to time. The “Last updated” date at the top shows the most recent version.

12. Contact Us

If you have questions about this Policy or your information, contact us at support@tradeopsautomation.com or [Business mailing address].