PRIVACY POLICY
Effective Date: 2/12/2026
Company Name: Kyle Colvis, doing business as Trade Ops Automation (“Company,” “we,” “us,” or “our”).
1. INTRODUCTION
[Your Company Name, LLC] (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your information.
This Privacy Policy explains:
What information we collect
How we use information
How SMS opt-ins are handled
Cookie and tracking practices
Data security measures
Your rights
How mobile information is treated
By using our website, platform, or Services, you agree to this Privacy Policy.
2. INFORMATION WE COLLECT
We may collect the following categories of information:
2.1 Information You Provide Directly
Name
Business name
Email address
Phone number
Billing information
Mailing address
Login credentials
Support inquiries
If you submit forms, book calls, or request information, we collect the information you voluntarily provide.
2.2 Client-Provided Customer Data
When Clients use our Services, they may upload or transmit:
Customer names
Phone numbers
Email addresses
Appointment details
Invoice details
Communication history
Job/service records
In these cases, we act as a data processor, and the Client is the data controller.
2.3 SMS & Mobile Information
If you opt in to SMS communications, we collect:
Mobile phone number
Consent status
Message interaction history
Carrier delivery status
We do not purchase or scrape mobile numbers.
2.4 Automatically Collected Information
When you visit our website or platform, we may collect:
IP address
Browser type
Device information
Pages visited
Time spent on pages
Referring URLs
Clickstream data
This may be collected via cookies or tracking technologies.
3. HOW WE USE USER DATA
We use collected information to:
Provide automation and AI communication services
Process payments
Respond to inquiries
Send appointment reminders and service notifications
Improve system performance
Analyze website usage
Maintain security
Comply with legal obligations
We do not sell personal information.
We do not use customer data for unrelated marketing purposes.
4. SMS OPT-IN DETAILS
If you opt in to receive SMS communications:
You consent to receive automated and non-automated text messages.
Messages may include appointment reminders, invoices, service updates, and support responses.
Message frequency may vary.
Message and data rates may apply.
You may opt out at any time by replying:
STOP
For assistance, reply:
HELP
Opt-out requests are honored promptly.
Consent to receive SMS messages is not a condition of purchase.
5. MOBILE INFORMATION SHARING STATEMENT
We do not sell, rent, or share mobile phone numbers with third parties for marketing purposes.
Mobile information will only be shared with:
Messaging service providers
Telecommunication carriers
Platform infrastructure providers
Solely for the purpose of delivering Services.
6. COOKIE & TRACKING PRACTICES
We use cookies and similar technologies to:
Improve website functionality
Analyze traffic patterns
Measure marketing effectiveness
Enhance user experience
Types of cookies may include:
Essential cookies
Analytics cookies
Marketing pixels
Session cookies
You may disable cookies in your browser settings. Disabling cookies may impact functionality.
We may use third-party tools such as:
Google Analytics
Advertising pixels (Meta, Google, etc.)
CRM tracking systems
7. DATA SECURITY & HANDLING
We implement commercially reasonable safeguards including:
SSL encryption
Secure hosting environments
Access controls
Role-based permissions
Authentication protocols
While we take reasonable precautions, no system is 100% secure.
We cannot guarantee absolute security of transmitted data.
8. DATA RETENTION
We retain data only as long as necessary to:
Provide Services
Meet contractual obligations
Comply with legal requirements
Resolve disputes
Client data may be deleted upon termination unless legally required to retain it.
9. USER RIGHTS
Depending on your jurisdiction, you may have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to processing
Request restriction of processing
Request data portability
To exercise your rights, contact:
[Insert Support Email]
If you are interacting with one of our Clients, you must contact that business directly, as they are the data controller.
10. INTERNATIONAL DATA TRANSFERS
Your data may be processed in jurisdictions outside your state or country.
By using our Services, you consent to such transfers.
11. CHILDREN’S PRIVACY
Our Services are not intended for individuals under 18 years of age.
We do not knowingly collect personal information from minors.
If we become aware of such collection, we will delete the information.
12. THIRD-PARTY LINKS
Our website may contain links to third-party sites.
We are not responsible for the privacy practices of those sites.
13. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy at any time.
Changes will be posted with an updated effective date.
Continued use of Services constitutes acceptance of updates.
14. CONTACT INFORMATION
For questions regarding this Privacy Policy, contact:
Email: [[email protected]]
Phone: [+1 813-686-6189]
Mailing Address: 31011 Temple Stand Ave Wesley Chapel Fl 33543
Support hours: [9-5 EST]